Last updated: April 9, 2025
Privacy Policy
Your data … our commitment.
We do not sell, rent, or randomly distribute your specific business data to third parties. The rights we maintain are primarily to ensure platform functionality, enable authorized collaboration among your designated partners, provide technical support, and improve our services through aggregate insights. When your data is used for analytical purposes, it is typically anonymized and aggregated.
Any sharing of your specific business data is limited to: (1) your explicitly authorized collaboration partners, (2) our vetted service providers who help us deliver our services and are bound by confidentiality obligations, and (3) circumstances where we are legally required to do so. Our business model relies on providing you with valuable software services, not monetizing your proprietary information.
We're committed to being thoughtful stewards of your data while delivering the collaborative tools that help your business succeed.
Welcome to the Privacy Policy (the "Policy") for Streetscape Real Estate Technologies Inc. (the "Company"). This Policy describes the privacy terms applicable to your use of our services available under the domain and subdomains of streetscape.ai, StreetscapeAI.com, streetscape123.com, mapsplus.com, (collectively, the "Site") and the general principles for the websites of our subsidiaries and affiliates.
IMPORTANT NOTICE: THIS POLICY REPLACES AND SUPERSEDES ANY PREVIOUS PRIVACY POLICIES OR STATEMENTS BETWEEN YOU AND STREETSCAPE REAL ESTATE TECHNOLOGIES INC.
If you do not agree to be bound by the terms of this Policy, do not use the Site(s) or access our services. We may amend this Policy at any time by posting the amended terms on our site. All amended terms shall automatically be effective 30 days after they are initially posted on our site. This Policy may not be otherwise amended except in a writing signed by you and Streetscape Real Estate Technologies Inc. This Policy is effective upon your first visit to the Site or is otherwise effective on April 9, 2025 for all visitors.
1. Types of Information We Collect
We collect and process two distinct categories of information:
1.1 Personal Information
Personal Information includes individual identifying information such as:
- Names and contact details (email addresses, phone numbers, physical addresses)
- Account credentials (usernames, passwords)
- Financial information (credit card details, billing information)
- User preferences and settings
- Device information and IP addresses
- Usage patterns and analytics
1.2 Business or Project Data
Business or Project Data includes information provided within the collaborative context of our platform:
- Lot records and property information
- Architectural designs, reviews, and feedback
- Inspection records and construction data
- Project management information
- Communication within collaboration groups
- Documents uploaded to the platform
- Analytics, reports, and other outputs generated by the platform
It is important to understand that these categories of information are treated differently as described throughout this Policy.
2. How We Collect Information
Our primary purpose in collecting information from you is to provide you with a safe, smooth, efficient, and customized experience. This allows us to provide services and features that most likely meet your needs, and to customize our service to make your experience more effective. We collect information in the following ways:
2.1 Information You Provide
We collect information you provide directly to us when:
- Creating or modifying your account
- Filling in forms on our Site
- Uploading content or data to the platform
- Participating in collaborative activities
- Communicating with other users or with us
- Using interactive features of our services
2.2 Automated Collection
We automatically collect certain information when you use our services:
Tracking Technologies: We use data collection devices such as "cookies," web beacons, pixels, and similar technologies on certain pages of the Site to help analyze our web page flow, measure promotional effectiveness, and promote trust and safety. Cookies are small files placed on your hard drive that assist us in providing our services. We offer certain features that are only available through the use of cookies. We also use cookies to allow you to enter your password less frequently during a session. Most cookies are "session cookies," meaning that they are automatically deleted at the end of a session.
You are always free to decline our cookies if your browser permits, although in that case you may not be able to use certain features on our Site and you may be required to re-enter your password more frequently during a session.
Please note that the only option to fully opt out of such data collection is by not using Streetscape's software platform.
Log Files: We collect information that your browser sends whenever you visit our Site. This log information may include your IP address, browser type and settings, the time and date of your request, and how you interacted with our Site.
Device Information: We collect information about the device you use to access our services, including hardware model, operating system and version, unique device identifiers, and mobile network information.
2.3 Third-Party Sources
Additionally, you may encounter cookies or other similar devices on certain pages of our Site that are placed by third parties. For example, if you view a web page that includes content created by one of our partners, there may be a cookie placed within that web page. We do not control the use of cookies by third parties.
If you establish a credit account with us to pay the fees we charge, we may collect some additional information, such as: a billing address, credit card number and credit card expiration date and tracking information from cheques or money orders.
If you register for the Site on another web site or use a web site providing a service for the Company or a web site that helps facilitate your activity on the Site, that web site may provide personal information about you and your transactions back to the Company.
3. How We Use Your Information
3.1 Use of Personal Information
We use personal information to:
- Facilitate the services you request
- Resolve disputes
- Troubleshoot problems
- Bill your account
- Measure interest in our products and services
- Inform you about online and offline offers, products, services, and updates
- Customize your experience
- Detect and protect us against error or fraudulent activity
- Enforce our Terms of Service
- Analyze Site usage and improve our content and product offerings
If you choose to purchase a service, open a credit account, or otherwise provide us your financial information, we use your address and financial information to bill you and provide associated support.
You agree that we may use personal information about you to improve our marketing and promotional efforts, to analyze Site usage, to improve our content and product offerings, and to customize Site content, layout, and services. These uses improve the Site and better tailor it to meet your needs, so as to provide you with a smooth, efficient, safe and customized experience while using the Site.
3.2 Use of Business or Project Data
We use business or project data to:
- Facilitate collaboration between authorized users
- Enable project management and workflow
- Provide analytical insights and reports
- Improve our services and platform capabilities
- Research and develop new features
- Aggregate anonymized data for industry analysis
- Support technical and customer service functions
- Maintain historical records of project evolution
Perpetual Rights: By submitting business or project data to our platform, you explicitly grant Streetscape Real Estate Technologies Inc. the perpetual right to retain and continue using copies of all such data for operational, analytical, and business purposes, even after you may terminate your use of our services. This data is intrinsic to the collaborative value of our platform and cannot be "clawed back" once submitted, except through special arrangement as explicitly contracted separately.
4. Data Sharing and Disclosure
4.1 Sharing of Personal Information
As a matter of policy, we do not sell or rent any of your personal information to third parties for their marketing purposes without your explicit consent. However, the following describes some of the ways that your personal information may be disclosed in the normal scope of business to provide our services:
Advertisers: We aggregate (gather data across all user accounts) personal information and may disclose such information in a non-personally identifiable manner to advertisers and other third parties for their marketing and promotional purposes. However, in these situations, we do not disclose to these entities any information that could be used to identify you personally. Certain information, such as your name, email address, password, and financial information are not disclosed to these third parties in a personally identifiable manner without your explicit permission.
Collaboration Partners: Your Display Name (which may include your First and/or Last name) is displayed throughout the Site and is therefore available to all authorized collaboration partners. All of your activities on the Site will be identified by your Display Name. Other people can see your activities, associated comments, your postings on the Site and so on. Therefore, people may be able to personally identify your Streetscape activities. We also provide a number of ways to allow other users to find out more about you and your Site activities. If you are involved in any form of transaction, we have features that allow other registered users to view your email address and obtain your contact information to help complete the transaction.
External Service Providers: There may be a number of separate services offered by third parties that we refer to as external service providers that may be complimentary to your use of the Site. If you choose to use these separate services, disclose information to the external service providers, and/or grant them permission to collect information about you, then their use of your information is governed by their privacy policy. We do not disclose your personal information to external service providers unless you provide your explicit consent.
Internal Service Providers for Our Operations: We may use third parties that we refer to as internal service providers to facilitate or outsource one or more aspects of the business, product and service operations that we provide to you and therefore we may provide some of your personal information directly to these internal service providers. These internal service providers are subject to confidentiality agreements with us and other legal restrictions that prohibit their use of the personal information we provide them for any other purpose except to facilitate the specific outsourced Streetscape related operation, unless you have explicitly agreed or given your prior permission to them for additional uses.
Other Corporate Entities: We share much of our data, including personal information about you, with our subsidiaries and joint ventures that are committed to serving your needs and related services, throughout the world. To the extent that these entities have access to your information, they will treat it at least as protectively as they treat information they obtain from their other users. Our subsidiaries and joint ventures follow privacy practices no less protective of all users than our practices described in this document, to the extent allowed by applicable law. Streetscape Real Estate Technologies Inc., its subsidiaries, its joint ventures, or any combination of such, will share some or all of your personal information with another business entity should we plan to, merge with, or be acquired by that business entity. Should such a combination occur, we will require that the new combined entity follow this privacy policy with respect to your personal information. If your personal information will be used contrary to this policy, you will receive prior notice.
Legal Requests: Streetscape Real Estate Technologies Inc. cooperates with law enforcement inquires, as well as other third parties to enforce laws such as: intellectual property rights, fraud and other rights, to help protect you and the Site's users from bad actors. Therefore, in response to a verified request by law enforcement or other government officials relating to a criminal investigation or alleged illegal activity, we can (and you authorized us to) disclose your name, city, province, telephone number, email address, Username history, and transaction history without a subpoena. However, in an effort to balance your right to privacy and the ability to keep the user group free from bad actors, we will not disclose additional information to law enforcement or other government officials without a subpoena, court order or substantially similar legal procedure, except when the additional disclosure of information is necessary to prevent imminent physical harm or financial loss.
Due to the existing regulatory environment, we cannot ensure that all of your private communications and other personal information will never be disclosed in ways not otherwise described in this Privacy Policy. By way of example (without limiting the foregoing), we may be forced to disclose personal information to the government or third parties under certain circumstances, third parties may unlawfully intercept or access transmissions or private communications, or users may abuse or misuse your personal information that they collect from the Site. Therefore, although we use industry standard practices to protect your privacy, we do not promise, and you should not expect, that your personal information or private communications will always remain private.
4.2 Sharing of Business or Project Data
Collaborative Environment: Business or project data submitted to our platform is, by its very nature, designed to be shared among authorized collaborators in your workspace or project. By uploading or submitting such data, you acknowledge and agree that all authorized users within that collaborative environment will have access to this information.
Data Analysis and Business Operations: You explicitly grant Streetscape Real Estate Technologies Inc. the right to use business or project data for analytical, operational, and business purposes, which may include sharing anonymized or aggregated data with third parties for industry analysis, research, or similar purposes.
Service Partners: We may share business or project data with our service partners who assist in providing and improving our services. These partners are bound by confidentiality agreements and are prohibited from using the data for any purpose other than providing services to Streetscape Real Estate Technologies Inc. and its users.
Survival After Termination: Your grant of rights to Streetscape Real Estate Technologies Inc. regarding business or project data survives the termination of your account or your relationship with us. We maintain the right to retain and use this data indefinitely for the purposes described in this Policy.
5. Your Rights and Choices
5.1 Account Information
We offer you the ability to automatically review and change the personal information you submit to us by logging into the Site and entering the new information yourself. Generally, we will not modify your personal information based upon your request because it is very difficult to authenticate your account manually. You can change your Display name, email address(es), contact information, financial information and user preferences by going to your account Settings. You must promptly update your information if it changes or is inaccurate.
Once posted, you cannot change or remove any public postings made in our Activity Feeds, Lot records or other message areas.
5.2 Data Modification and Deletion Requests
Personal Information: You may request that we update or correct your personal information by accessing your account settings. If you are unable to correct certain information through your account, you may contact us directly.
Business or Project Data: Due to the collaborative nature of our platform and the perpetual license you grant us upon submission:
- Complete deletion of business or project data is generally not possible due to system integrity, historical record-keeping, and operational requirements.
- Modification requests for business or project data will be evaluated on a case-by-case basis and may be fulfilled only partially.
- All formal requests for modification or deletion of business or project data must be submitted in writing to info@streetscape.ai and may incur fees.
We reserve the right to retain any data necessary to comply with legal obligations, resolve disputes, enforce agreements, or maintain the integrity of our platform.
5.3 Data Export
Upon request, we may provide you with an export of certain data in a common file format. Such requests:
- Must be submitted formally to info@streetscape.ai
- May be subject to fees
- May be limited to certain types of data
- May be fulfilled only to the extent technically feasible
5.4 Account Deactivation
Upon your request, we will deactivate your account, contact information, billing information, shipping information and financial information from our active databases. This request can be made on your TEAM tab, or by contacting your Group's administrator. Such information will be deactivated as soon as reasonably possible based upon your account activity.
We will retain in our files some personal information you have requested to remove to maintain historical records, troubleshoot problems, enforce our Terms of Service and comply with legal requirements as is permitted by law. Therefore, you should not expect that all of your personal information will be completely removed from our databases in response to a request you may make.
5.5 Communication Preferences
You agree that we may also use your personal information to contact you and deliver information to you that, in some cases, are targeted to your interests, such as targeted banner advertisements, administrative notices, product offerings, and communications relevant to your use of the Site. By accepting the Terms of Service and Privacy Policy, you expressly agree to receive this information. If you do not wish to receive these communications, we encourage you to opt out, to the extent possible, of the receipt of certain communications in your communications preferences in your account Settings.
6. Data Location and International Transfers
Your information may be stored, processed, managed, or archived in any country where Streetscape Real Estate Technologies Inc. maintains operations or engages service providers, at our sole discretion. By using our services, you consent to the transfer of your information to countries which may have different data protection rules than your country of residence.
If you have specific data sovereignty requirements, specialized data sovereignty services are available at additional cost and must be explicitly contracted in a separate service agreement. Please contact us for more information about these services.
7. Security
We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission or storage system can be guaranteed to be 100% secure.
Streetscape Real Estate Technologies Inc. uses procedural and technical safeguards to protect your personal information against loss or theft, as well as against unauthorized access or disclosure, to protect your privacy, including firewalls and encryption. We employ many different security techniques to protect such data from unauthorized access by users inside and outside the company. However, "perfect security" does not exist on the Internet.
8. Third Party Websites and Services
The Site may contain links to other websites or services. We are not responsible for the privacy practices or the content of such websites or services, and you should review the privacy policy of each such website or service to make sure that you are comfortable with it before providing any personal information.
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information. If you become aware that a child has provided us with personal information, please contact us.
10. Your Use of Other Users' Information
In order to facilitate interaction among all Streetscape users, our Site provides you with limited access to other user's contact and related information. As a user, you have access to the Display name, email address and other contact and related information of other users.
By entering into our Terms of Service, you agree that, with respect to other user's personal information that you obtain through the Site or through any Streetscape-related communication or Streetscape-facilitated transaction, Streetscape Real Estate Technologies Inc. hereby grants to you a license to use such information only for: (a) Streetscape-related communications that are not unsolicited commercial messages, (b) Using co-branded services offered through Streetscape, and (c) Any other purpose that such user expressly agrees to after you tell them the purpose you would like to use it for.
In all cases, you must give users an opportunity to remove themselves from your database and a chance to review what information you have collected about them. In addition, under no circumstances, except as defined in this Section, can you disclose personal information about another user to any third party without our consent and the consent of that user. You agree that other users may use your personal information to communicate with you in accordance with this Section.
Streetscape Real Estate Technologies Inc. and our Streetscape users do not tolerate spam. Therefore, without limiting the foregoing, you are not licensed to add a Streetscape user to your mail list (email or physical mail) without their express consent. To report Streetscape related spam to Streetscape, please contact us at info@streetscape.ai.
11. Use of Email & Sharing Tools
You may not use the Invite a New User service or other email services that we offer to send spam or otherwise send content that would violate our Terms of Service.
If you do send an email using the Invite a New User service or any 'sharing' tools to an email address that is not registered on our Site, we do not use that email address for any purpose other than to send your email and facilitate the Invite a New User process. We do not rent or sell these email addresses.
12. Control of Your Password
You are responsible for all actions taken with your login credentials (email address and password), including fees charged to your account. Therefore, we strongly recommend against the disclosure of your Site password(s) to any third parties. If you choose to share your credentials or your personal information with third parties, you are responsible for all actions take with your account. If you lose control of your password, you may lose substantial control over your personal information and may be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason, you should immediately change your password in your account Settings.
13. Accountability
Our privacy office is responsible for ensuring that our day-to-day procedures comply with this Privacy Policy. If you have any questions or concerns, please contact Streetscape Real Estate Technologies Inc. below.
14. Notice
We may amend this Privacy Policy at any time by posting the amended terms on the Site. All amended terms shall automatically be effective 30 days after they are initially posted on the Site.
15. Contact Information
If site users have any questions or suggestions regarding our privacy policy, please contact us at:
Email: info@streetscape.aiStreetscape Real Estate Technologies Inc.
Attention: Privacy Office
PO Box 73014 RPO Woodbine
Calgary, AB CANADA T2W 1H3