Privacy Policy

1.1 Personal Information

Personal Information includes individual identifying information such as:

• Names and contact details (email addresses, phone numbers, physical addresses)
• Account credentials (usernames, passwords)
• Financial information (credit card details, billing information)
• User preferences and settings
• Device information and IP addresses
• Usage patterns and analytics

1.2 Business or Project Data

Business or Project Data includes information provided within the collaborative context of our platform:

• Lot records and property information
• Architectural designs, reviews, and feedback
• Inspection records and construction data
• Project management information
• Communication within collaboration groups
• Documents uploaded to the platform
• Analytics, reports, and other outputs generated by the platform

2.1 Information You Provide

We collect information you provide directly to us when:

• Creating or modifying your account
• Filling in forms on our Site
• Uploading content or data to the platform
• Participating in collaborative activities
• Communicating with other users or with us
• Using interactive features of our services

2.2 Automated Collection

Tracking Technologies: We use data collection devices such as “cookies,” web beacons, pixels, and similar technologies on certain pages of the Site to help analyze our web page flow, measure promotional effectiveness, and promote trust and safety. Cookies are small files placed on your hard drive that assist us in providing our services. We offer certain features that are only available through the use of cookies. Most cookies are “session cookies,” meaning that they are automatically deleted at the end of a session.

You are always free to decline our cookies if your browser permits, although in that case you may not be able to use certain features on our Site and you may be required to re-enter your password more frequently during a session. Please note that the only option to fully opt out of such data collection is by not using the Streetscape software platform.

Security and Misuse Monitoring: We may collect and analyze usage patterns, access logs, IP addresses, device identifiers, and interaction signals to detect and prevent fraud, account compromise, security threats, unauthorized scraping, reverse engineering attempts, or other misuse of the Platform. This information may also be used to protect Streetscape’s intellectual property and enforce our Terms of Service.

Log Files: We collect information that your browser sends whenever you visit our Site. This log information may include your IP address, browser type and settings, the time and date of your request, and how you interacted with our Site.

Device Information: We collect information about the device you use to access our services, including hardware model, operating system and version, unique device identifiers, and mobile network information.

2.3 Third-Party Sources

You may encounter cookies or other similar devices on certain pages of our Site that are placed by third parties. We do not control the use of cookies by third parties.

If you establish a credit account with us, we may collect a billing address, credit card number, credit card expiration date, and tracking information from cheques or money orders. If you register for the Site through another website, that website may provide personal information about you and your transactions to the Company.

3.1 Use of Personal Information

We use personal information to:

• Facilitate the services you request
• Resolve disputes and troubleshoot problems
• Bill your account
• Measure interest in our products and services
• Inform you about online and offline offers, products, services, and updates
• Customize your experience
• Detect and protect us against error or fraudulent activity
• Enforce our Terms of Service
• Analyze Site usage and improve our content and product offerings

If you choose to purchase a service, open a credit account, or otherwise provide us your financial information, we use your address and financial information to bill you and provide associated support.

3.2 Use of Business or Project Data

We use business or project data to:

• Facilitate collaboration between authorized users
• Enable project management and workflow
• Provide analytical insights and reports
• Improve our services and platform capabilities
• Research and develop new features
• Aggregate anonymized data for industry analysis
• Support technical and customer service functions
• Maintain historical records of project evolution

Perpetual Rights:

By submitting business or project data to our platform, you explicitly grant Streetscape Real Estate Technologies Inc. the perpetual right to retain and continue using copies of all such data for operational, analytical, and business purposes, even after you may terminate your use of our services. This data is intrinsic to the collaborative value of our platforms and cannot be “clawed back” once submitted, except through special arrangement explicitly contracted separately.

3.3 AI Processing and Model Training

Because the Platform includes AI-enabled features, Streetscape may process Business or Project Data, prompts, Generated Output, and related interaction metadata to operate AI Services and to train, fine-tune, evaluate, benchmark, and improve Streetscape’s proprietary models and systems. Streetscape may also use third-party AI service providers and infrastructure providers to process such data under contractual confidentiality and data protection obligations. These practices are a condition of Platform use and are not optional.

3.4 Legal Bases for Processing

Streetscape processes Personal Information and Business or Project Data to perform and administer the contract with you (including providing the Platform and support), to comply with legal obligations, and for Streetscape’s legitimate interests in operating, securing, improving, and developing the Platform and its AI Services. Where required by applicable law, Streetscape will rely on consent for specific activities such as certain marketing communications, and you may withdraw consent for those activities in accordance with this Policy.

4.1 Sharing of Personal Information

As a matter of policy, we do not sell or rent any of your personal information to third parties for their marketing purposes without your explicit consent. The following describes how your personal information may be disclosed in the normal scope of business to provide our services.

Advertisers: We aggregate personal information and may disclose such information in a non-personally identifiable manner to advertisers and other third parties for their marketing and promotional purposes. In these situations, we do not disclose any information that could be used to identify you personally. Certain information, such as your name, email address, password, and financial information are not disclosed to these third parties in a personally identifiable manner without your explicit permission.

Collaboration Partners: Your Display Name is displayed throughout the Site and is therefore available to all authorized collaboration partners. All of your activities on the Site will be identified by your Display Name. Other people can see your activities, associated comments, and your postings on the Site. If you are involved in any form of transaction, we have features that allow other registered users to view your email address and obtain your contact information to help complete the transaction.

External Service Providers: There may be separate services offered by third parties that may complement your use of the Site. If you choose to use these separate services and grant them permission to collect information about you, then their use of your information is governed by their privacy policy. We do not disclose your personal information to external service providers unless you provide your explicit consent.

Internal Service Providers: We may use third parties to facilitate or outsource one or more aspects of our business operations that we provide to you. We may therefore provide some of your personal information directly to these internal service providers. These internal service providers are subject to confidentiality agreements with us and other legal restrictions that prohibit their use of the personal information we provide them for any purpose other than facilitating the specific outsourced Streetscape-related operation.

Other Corporate Entities: We share much of our data, including personal information about you, with our subsidiaries and joint ventures. To the extent that these entities have access to your information, they will treat it at least as protectively as they treat information they obtain from their other users. Streetscape Real Estate Technologies Inc., its subsidiaries, or its joint ventures will share some or all of your personal information with another business entity should we plan to merge with or be acquired by that business entity. Should such a combination occur, we will require that the new combined entity follow this Privacy Policy with respect to your personal information.

Legal Requests: Streetscape Real Estate Technologies Inc. cooperates with law enforcement inquiries, as well as other third parties, to enforce laws such as intellectual property rights, fraud, and other rights, to help protect you and the Site’s users from bad actors. In response to a verified request by law enforcement or other government officials relating to a criminal investigation or alleged illegal activity, we can (and you authorize us to) disclose your name, city, province, telephone number, email address, username history, and transaction history without a subpoena.

In an effort to balance your right to privacy and the ability to keep the user group free from bad actors, we will not disclose additional information to law enforcement or other government officials without a subpoena, court order, or substantially similar legal procedure, except when the additional disclosure is necessary to prevent imminent physical harm or financial loss.

Due to the existing regulatory environment, we cannot ensure that all of your private communications and other personal information will never be disclosed in ways not otherwise described in this Privacy Policy. Although we use industry-standard practices to protect your privacy, we do not promise, and you should not expect, that your personal information or private communications will always remain private.

4.2 Sharing of Business or Project Data

Collaborative Environment: Business or project data submitted to our platform is, by its very nature, designed to be shared among authorized collaborators in your workspace or project. By uploading or submitting such data, you acknowledge and agree that all authorized users within that collaborative environment will have access to this information.

Data Analysis and Business Operations: You explicitly grant Streetscape Real Estate Technologies Inc. the right to use business or project data for analytical, operational, and business purposes, which may include sharing anonymized or aggregated data with third parties for industry analysis, research, or similar purposes.

Service Partners: We may share business or project data with our service partners who assist in providing and improving our services. These partners are bound by confidentiality agreements and are prohibited from using the data for any purpose other than providing services to Streetscape Real Estate Technologies Inc. and its users.

Survival After Termination: Your grant of rights to Streetscape Real Estate Technologies Inc. regarding business or project data survives the termination of your account or your relationship with us. We maintain the right to retain and use this data indefinitely for the purposes described in this Policy.

5.1 Account Information

We offer you the ability to review and change the personal information you submit to us by logging into the Site and entering the new information yourself. You can change your Display name, email address(es), contact information, financial information, and user preferences by going to your account Settings. You must promptly update your information if it changes or is inaccurate. Once posted, you cannot change or remove any public postings made in our Activity Feeds, Lot records, or other message areas.

5.2 Data Modification and Deletion Requests

Personal Information: You may request that we update or correct your personal information by accessing your account settings. If you are unable to correct certain information through your account, you may contact us directly.

Business or Project Data: Due to the collaborative nature of our platform and the perpetual license you grant us upon submission:

• Complete deletion of business or project data is generally not possible due to system integrity, historical record-keeping, and operational requirements.
• Modification requests for business or project data will be evaluated on a case-by-case basis and may be fulfilled only partially.
• All formal requests for modification or deletion of business or project data must be submitted in writing to support@streetscape.ai and may incur fees.

We reserve the right to retain any data necessary to comply with legal obligations, resolve disputes, enforce agreements, or maintain the integrity of our platforms.

5.3 Data Export

Upon request, we may provide you with an export of certain data in a common file format. Such requests must be submitted formally to support@streetscape.ai, may be subject to fees, may be limited to certain types of data, and may be fulfilled only to the extent technically feasible.

5.4 Account Deactivation

Upon your request, we will deactivate your account, contact information, billing information, shipping information, and financial information from our active databases. This request can be made by contacting support@streetscape.ai, or by contacting your Group’s administrator. Such information will be deactivated as soon as reasonably possible based upon your account activity.

We will retain in our files some personal information you have requested to remove to maintain historical records, troubleshoot problems, enforce our Terms of Service, and comply with legal requirements as permitted by law. You should not expect that all of your personal information will be completely removed from our databases in response to a request you may make.

5.5 Communication Preferences

You agree that we may use your personal information to contact you and deliver information to you that, in some cases, is targeted to your interests, such as targeted banner advertisements, administrative notices, product offerings, and communications relevant to your use of the Site. By accepting the Terms of Service and Privacy Policy, you expressly agree to receive this information. If you do not wish to receive these communications, you may opt out to the extent possible through the communications preferences in your account Settings.

5.6 Additional Rights for EEA, UK, and Swiss Data Subjects

Where the GDPR or similar laws apply, you may have additional rights, including the right to request access to and rectification of your Personal Information, the right to object to or restrict certain processing, the right to data portability where applicable, and the right to lodge a complaint with a supervisory authority. You may also request erasure of Personal Information in certain circumstances; however, erasure may be limited where information must be retained to comply with legal obligations, resolve disputes, prevent fraud, protect security, or preserve Marketplace Records and collaborative integrity.